Shipping & delivery
What is the shipping cost and time?
How can I track my order?
Cancel & Return
Can I return my order?
If the product is unused you have 60 days to return your order. Please email firstname.lastname@example.org with your return request, name and order ID. We will respond with a return label by email. All returns are sent by Postnord. When we have received and checked the returned product, we will refund your order.
Do you provide prepaid return labels?
Yes we do! Returns are free of charge.
What payment methods do you offer?
We accept payments by credit/debit card and PayPal.
Which size should I choose?
The size of your suitcase should reflect how long you will be out travelling. Therefore, many travellers have several suitcases to match the type of travel.
Perfect for a shorter weekend or business trip of 2-3 days. You can carry this luggage with you on the flight.
Perfect for a little longer travel of 4-7 days. This size is check-in luggage.
Perfect for a long travel of 7-14 days depending on your type of travel and needs. This size is check-in luggage.
How do I make a warranty claim?
If your luggage gets damaged when checked-in, please contact your flight company. All warranty claims should be presented at the place of purchase or to email@example.com